All of our US orders ship by USPS First Class Mail (2-5 business days). All cards are made to order and take between 8-10 business days to process. Custom orders can take a little longer based on quantity. Orders received after 3:00 PM EST on weekdays, Saturday, Sunday, or US Holidays will be processed on the following business day.
All of our international orders ship by USPS First Class Mail International. for a $4 (USD) FLAT RATE. All standard orders are processed within FIVE (5) BUSINESS DAYS. Custom orders can take a little longer based on quantity. Orders received after 3:00 PM EST on weekdays, Saturday, Sunday, or US Holidays will be processed on the following business day.
This is a quality, handmade product and, although we strive to maintain the highest standards of quality, inevitably there can be some small flaws. Although we don’t actually have a set return policy, we handle returns on a case by case basis with the ultimate objective of satisfying the customer. We stand behind our goods and services and want customers to be satisfied with them. We’ll always do our best to take care of customers -- our philosophy is to deal with them fairly and reasonably; we hope they will be fair and reasonable with us as well.
If for any reason you are unsatisfied with your order, you may return the item for a full refund within 14 days of purchase. Simply go to our RETURNS page and let us know what you are returning and why. Our #1 goal is making sure you're happy with your purchase today. Happy customers come back soon and tell their friends. Its a win, win. We take your business with us very seriously.